Payments & Refunds 

Do we provide any marketing coupons/promotion codes ? (simply, it is waste of time)

We understood most of the online shopping ends with searching coupon codes. So, our motto is not to confuse customer by providing any coupon codes with complex terms & conditions as part of promotion.  Remember we always provide cheapest price compared to any other stores.

How do I pay for the purchase ?

We offer you multiple payment methods. Whatever your online mode of payment, you can rest assured that Bullakart trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. Bullakart accepts internet banking, payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.  We also offer offline mode of payments like Bank wire transfers through NEFT, RTGS, IMPS.  You get less priced if you use the offline payment modes (1% to 5% discounts based on products).  We also accept payments through PayuMoney which in turn accepts credit cards, debit cards, interner banking modes.  (You will save 1% to 2% based on products).

How do I pay using a credit/debit card?

Credit cards  

We accept payments made using Visa, MasterCard and American Express credit cards. To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.

Debit cards   

We accept payments made using Visa, MasterCard and Maestro debit cards. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.

Is it safe to use my credit/debit card on Bullakart?

Your online transaction on Bullakart is secure with the highest levels of transaction security currently available on the Internet. Bullakart uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing via Shared Infibeam payment gateways. All credit card and debit card payments on Bullakart are processed through secure and trusted CCAvenue payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

What steps does Bullakart take to prevent card fraud?

Bullakart realizes the importance of a strong fraud detection and resolution capability service provided by Buildabazaar.com. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team. In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

What is a 3D Secure password?

The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "Mastercard SecureCode" services, respectively. The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

Can I use my bank's Internet Banking feature to make a payment?

Yes. Bullakart offers you the convenience of using your bank's Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.

How do I get my refunds ?

In case product return due to damage or other scenarios,  Refund will be initiated only after it reaches the appropriate partner site warehouse or seller warehouses. Amounts will be refunded (including the courier charge incurred by user if applicable) to you through the same mode of purchase within 8-15 working days.  Before initiation of payment refund, it will be confirmed with the user through customer support.  

*All disputes are subject to Bangalore jurisdiction